Spring is in the air! Driving around this time of year, it’s hard NOT to notice the vibrant green colors that radiate from the grass, fields, and tips of trees. It’s almost as if there is a light turned on under the ground, or inside the trees, which makes the green shine so bright. As I observe nature’s new growth, I am aware of the physical manifestation of what I have been pondering in great length recently – the inextricable link between growth and radiating joy.
You see, I’ve observed this in people: when they are growing–when they are pushing themselves to produce something new or to reach a new level–they seem to be really joyful. When people feel Read More...
What does excellence mean to you? Before you continue reading, jot your definition down.
A lot of times I ask that question in the interview process and I am amazed with the answers I get. Many times people think excellence is trying hard, but we can all think of examples where people have tried hard and have fallen far short of excellence. People also mention being the best.
Excellence is one of our Core Values at Freedom Personal Development. We define it as raising the level of what is considered to be as success. It is a high standard to strive for because, when you become successful, it is no Read More...
At 211º water is hot. At 212º, it boils. And with boiling water, comes steam. And steam can power a locomotive. The one extra degree makes the difference.
This simple analogy reflects the ultimate definition of excellence. Because it’s the one extra degree of effort, in business and life, that can separate the good from the great.
I first learned of Tom Peters in 1995 when I listened to his program In Search of Excellence. His ideas and advice has been invaluable to me for more than a decade now.
Over the years I can think of no other business authority that has a clearer understanding of what works and what doesn’t. In my opinion, if you are looking for a model of management excellence look to Tom Peters.
Mr. Peters was recently asked how people can deal with the current challenges that this economy is posing. Below Read More...
This is a news article that I read about the current Number 1 Ranked Wrestling Team in the U.S. It happens to be the University of Iowa Hawkeyes, but the story and quotes aren’t really about wrestling, they are about winning and excellence.
I thought it was a great story about uping your game even when things are going well. I found it inspiring. Just imagine when they talk about beating their opponent that they are talking about mediocrity or complacency or about your comfort zone.
********************************* Hawkeyes glad to be winning, but … They know they can do better Read More...
Delivering Knock Your Socks Off Service should be mandatory reading for anyone in the customer service industry, and anyone who works with people for that matter. Whether it is customers, clients or co-workers, this book with increase your effectiveness and communication skills with Read More...
Spring is in the air! Driving around this time of year, it’s hard NOT to notice the vibrant green colors that radiate from the grass, fields, and tips of trees. It’s almost as if there is a light turned on under the ground, or inside the trees, which makes the green shine so bright. As I observe nature’s new growth, I am aware of the physical manifestation of what I have been pondering in great length recently – the inextricable link between growth and radiating joy.
Delivering Knock Your Socks Off Service
should be mandatory reading for anyone in the customer service industry, and anyone who works with people for that matter. Whether it is customers, clients or co-workers, this book with increase your effectiveness and communication skills with 
