When you are communicating in person, either one-on-one or in front of a group, the majority of your message will be delivered not by the words you speak, but by your body language. Here are the Top 10 Tips for communication with better body language.
1. Eye Contact
Eye contact is one of the most important aspects of dealing with others, especially people we’ve just met. Maintaining good eye contact shows respect and interest in what they have to say. Here in the UK we tend to keep eye contact around 60-70% of the time. (However, there are wide cultural differences, so be careful in other countries) By doing this you won’t make the other people feel self conscious, like they’ve got a bit of vegetable Read More...
Here are 10 tips to improve your company’s customer service and most of the ideas can be implemented for free.
1. Stay in contact with customers on a regular basis.
Offer them a free e-zine subscription. Ask customers if they want to be updated by e-mail when you make changes to your Web site. After every sale, follow-up with the customer to see if they are satisfied with their purchase.
2. Create a customer focus group.
Invite ten to twenty of your most loyal customers to meet regularly. They will give you ideas and input on how to improve your customer service. You could pay them, take them out to dinner or give them free products.
Yesterday we announced our Contest Winners in our Time Management Contest. Today, for the Top 10 Tips Tuesday, we wanted to give you some time management tips.
Be Free!
1. Work on your Highest Priority Task Durning Your Peak Performance Time
Schedule demanding tasks to the part of the day that you work best, where your energy levels are at their highest. It maybe first thing in the morning or early afternoon – work out when it is and then see yourself moving ahead.
For me, I am most productive in the morning. I schedule all of my “high brain” activates such as writing and planning at that time. I save administrative tasks for the afternoon.
Words are powerful because they shape our thoughts, determine our actions, and chart the course of our lives. This is true whether the words are positive, giving hope and encouragement, or negative utterances that steal our joy and confidence.
Wherever we are in our lives, personal relationships, or our careers, the words we have used consistently are partly responsible.
This fact can prompt us to become more aware of our words, and when needed, to change them, so that we can begin to get the results we really desire.
Recently, during a particularly challenging period, I discovered that I was using some of the following words far too often to get the favorable results I wanted:
Can’t
The use of this word is responsible Read More...
Today’s Top Tips comes from www.psychologydegree.net. They have done the research and have proven (and some surprising) ways to make yourself smarter.
Enjoy and Be Free!
What You Can Do
These activities all offer ways to improve your cognitive abilities, so pick up a crossword puzzle, drink some water, and listen to some music to make yourself smarter.
Watch specific types of TV shows.
Outlined in the book Read More...
Everyone hates to fail but what most people don’t realize is that failing is part of success. Anyone who has ever succeeded has failed many times. So, how do you overcome failure?
1. Learn from your mistakes and failures.
How did you learn to ride a bike? The short answer: you fell off 100 times. Every time you make a mistake or fail, learn as much as you can from it so that you are better prepared next time.
Action Step: Write down the top five things that you learned from your last mistake or failure.
1. Take Risks Do not be afraid to take risks…where is the fun in that? If you want something, go for it! Do not try and justify every action you make. Sometimes, all you have to do is to take that big leap! We usually allow ourselves to settle at what is safe and secure and yet we end up wondering at all the “what ifs?” and “what could have been?” in life.
If you take a risk and fail, move on!! The best way to learn anything is to fail at first.
We recently posted an article with some great stories on how people overcame failure. We recommend you read the article, Read More...
Referrals, referrals, referrals. Every business professional knows how important referrals are. With them you can work smarter, make more money and grow your business faster than any other method.
In today’s economy, referrals are vital to keep business rolling.
For today’s Top 10 Tips Tuesday, we are going to focus on how to generate referrals. What you should know and how to professionally cultivate more.
1. Ask for them outright. Explain what you do and say you’d like referrals. The #1 reason people don’t get Read More...
We are starting a new tradition on the Freedom Personal Development Blog -Top 10 Tips Tuesdays! Every Tuesday we will give you the Top 10 Tips to become more effective in a particular area of your personal or professional life.
Today the tips have to do with effective communication. More specifically, how to become a better listener.
Why should I improve my listening skills?
It’s a great question. For the simple reason that a person’s listening skills are a central component to most of the activities people care about. Your ability to understand what others are trying to tell you, to grasp details about projects, to learn Read More...
When you are communicating in person, either one-on-one or in front of a group, the majority of your message will be delivered not by the words you speak, but by your body language. Here are the Top 10 Tips for communication with better body language.
Here are 10 tips to improve your company’s customer service and most of the ideas can be implemented for free.
Yesterday we announced our Contest Winners in our Time Management Contest. Today, for the Top 10 Tips Tuesday, we wanted to give you some time management tips.
Words are powerful because they shape our thoughts, determine our actions, and chart the course of our lives. This is true whether the words are positive, giving hope and encouragement, or negative utterances that steal our joy and confidence.
