How do you explain when others are able to achieve something that defies all of the assumptions? There is a pattern. As it turns out, all of the great leaders and organizations in the world act, think and communicate in the exact same way.

Simion calls it the “Golden Circle” and it centers on the question of “Why,” as in what is your purpose, cause or belief. It is a powerful model for inspirational leadership.

His examples range from Apple, Martin Luther King, and the Wright brothers.

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Historian and Pulitzer Prize winner David McCullough talks about the value of education.

He sites Milton Friedman, the famous economist, who said the most powerful motivating force is self-interest. He took this a step further and also said it is also our interest in our children and grandchildren. The overriding riding theme behind this Read More...

 
FBI agent, Bill Brown, explains how you can use a person’s body language to spot when they are telling you a lie.

They say your eyes are windows to the soul, but they can also indicate if a person is telling you the truth. For instance, if a person you are talking to looks:

Up and to their right – they are telling a lie (if they are right Read More...

Seth Godin argues the Internet has ended mass marketing and revived a human social unit from the distant past: tribes. Founded on shared ideas and values, tribes give ordinary people the power to lead and make big change. He urges us to do so.

Seth is the author of many best selling books on marketing.  Our favorites are:

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1. Apologize

This makes the customer feel heard. Regardless of who was at fault, let your customer know you are sorry for the situation. Studies show that the mere act of apologizing reduces lawsuits.

2. Use Diplomacy

This defuses anger and let’s your customer know you are on their side and you can avoid getting drawn into the drama of the situation.

3. Go into “Computer Mode”

This means you take on the formalities of a computer. Read More...

Sales Guru, Jeffrey Gitomer, gives his 10.5 step formula for sales success. Plus, he reveals his insights on how to have your best day, everyday.

1 – Wake Up Early – The early bird makes the money
2 - Love What You Do – Love your job it or leave it
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In this video, Tony Robbins explains, if you are struggling to hit a goal, it is because you have an inner conflict. Resolving these, will unlock what is holding you back.

For example, you want to have a net worth of $1,000,000, but inside you feel that being wealthy isn’t spiritual.

So how do you resolve a conflict?

1. Identify the conflict. Ask yourself, what Read More...

Last month we ran a contest on our blog and asked “what makes you laugh?” We got so many great submissions that we thought we would share the top 10 funny videos to brighten your day.

Remember, laughter is a great attitude management tool. The benefits of a good laugh are endless: it improves your attitude; decreases stress and depression; it is a workout for your abdominal muscles; it increases oxygen to the brain and your muscles; it strengths your immune system; and laughter makes you more attractive.

Here is an interesting fact for Read More...

Jack Canfield discusses the importance of your attitude aka how you CHOOSE to view your world in this video. Being optimistic WILL change your life.  Jack Canfield is the author of the best selling books Chicken Soup for the Read More...