Book Review – Delivering Knock Your Socks Off Customer Service
Delivering Knock Your Socks Off Service
May 13, 2008
March 12, 2008
Book Review – The One Thing You Need To Know
Marcus Buckingham’s latest book, The One Thing You Need to Know: About Great Managing, Great Leading, and Sustained Individual Success, is a fabulous insight into the nuances of succeeding in leadership, management, and individual efforts.
As my husband said, the “one” thing is pretty long if it takes him 280 pages to talk about it! Really, Buckingham suggests, Read More...
